For the uninsured, ERs are the only resort for last minute health care as well as being the go-to place for major medical emergencies, and tonight’s film, The Waiting Room–along with with its smart website featuring extra storytelling footage–takes us inside 24 hours at Oakland’s Highland Hospital, where the dedicated staff handles everything and everyone–the majority of whom are uninsured–with dignity and care, despite overcrowding, lack of beds, and trauma cases which pull staff away from the “routine” emergencies–sore throats, back and chest pain, patients running out of medication–and into life and death situations of gunshot wounds.