As the Comcast-FCC merger makes it way through the regulatory process numerous customers from both companies have noted the already terrible service that is being provided. Both Comcast and Time Warner have virtual monopolies in their own markets and rank worst among customer service. The outcry has been intense with few – outside the company’s payroll – really offering an argument as to why this merger is a good idea for consumers.
But that’s the real world. In Comcast’s world even the members of the public who wrote letters to the FCC opposing the merger really like the merger.